My Cart

Close

FAQ

JVL PRODUCT FAQ

What supplement is right for me?

Please feel free to chat with any of our on-line or phone Nutritional and Supplement Specialist for advice and tips for choosing the right stack for you! Our product descriptions are fairly detailed including usage, ingredients, and feedback from our customers; however, as with any nutritional supplement product, please check with your doctor or health care professional for guidance on potential side effects. 

 

How long can I take JVL Weight lose and energy (fat burner ) for?

We recommend taking a break from our JVL nutritional products and supplementation after 3 consecutive months. We recommend you phase them in and out, each phase is 2-4weeks  (phase 1, 2,3).  You can also contacting your doctor or physician as it varies per individual. 

 

How long can I take JVL natural Testosterone booster  for?

We recommend taking a 30 day break after 90 consecutive days. However, if you're really concerned we recommend contacting your doctor or physician as it varies per individual.

 

How long can I take JVL Creatine for?

We recommend taking a 30 day break after 90 consecutive days. However, if you're really concerned we recommend contacting your doctor or physician as it varies per individual.

 

How long can I take JVL Detox for?

These impressive pills are known as a body cleanse or immune booster, and can even be considered a daily vitamin for some. Simply stated, there are no constraints to this product!

 

Can I still drink coffee while taking JVL nutritional products and supplementation?

Yes, you can still drink coffee or order other products that contain caffeine with JVL weight loss and fat Burner For Her or our JVL weight loss and fat burner For Him but you will want to separate the doses between the two by at least 2-4 hours.

 

What if I don't see weight loss or results right away?

It took time to pile it on it's going to take time to burn it off, if you are not seeing results fast enough you may need to reevaluate your diet and training regimen

 

Can I take supplements without diet & exercise and still see results?

Yes, but to get the maximum benefit out of any fat burning supplement you need to have your diet and training in check, it is after all, a supplement.

 

What if I miss a day when taking any of your supplements?

Just continue taking it the next day. Missing one day won't make or break you.

 

How fast can I expect to see results?

It all depends on the individual. How bad do you want it. How hard are you willing to work?

 

What is the best way to take the JVL Collections for Male? morning? afternoon? evening? all 4 collections 

 

How do I take the JVL Collections for female if I work out in the morning? afternoon? evening? all 4 collections 

 

SHIPPING FAQ

How do I know if my order has shipped?

Once you have completed your order, you will receive a confirmation number and/or receipt number. Processing generally takes anywhere from 24-72 hours (please note extended processing time may occur during sale periods). Once your package has been picked up by our contracted carrier, you will receive tracking information via the email address used at checkout!

 

What if my order has been lost?

Contact us at JVL Care (email and contact numer) , and a support specialist will gladly assist!

 

Where is my order shipping from?

Orders are shipped from our fulfilment center in Pretoria . Domestic orders are delivered with Priority Shipping in 2-7 business days. International shipments are shipped in 5-10 business days; expected delivery time with customs and shipping times, can be an additional 2-14 business days, depending on your country.

 

I used an old address when I placed my order, what do I do?

We all make mistakes! Shoot our support department an email at  JVL Care (email and contact numer)and we'll help you figure this out right away.

 

If I order from an international country, will I be charged a customs tax upon receiving my JVL Wellness and Lifestyle order?

The shipping amount that we charge is solely for the shipping method. Each country's regulations are different so there is a chance that you may get charged duties or custom fees. JVL Wellness and Lifestyle is not responsible for any duties or custom fees imposed by the recipient's country. 

 

ORDERS & JVL APPAREL FAQ

 

How do I go about returning an order?

Any returns must be made within 14 days of the date of delivery. All products must be unopened and in the original packaging to be considered for a refund. Any apparel items that are returned will only be eligible for an exchange or JVL Wellness and Lifestyle store credit. If interested in a return, please contact a support specialist at JVL Care (email and contact number) and we will have a prepaid return label sent to your email address. *Please note that return labels for domestic orders only and will not be provided for international orders..

I purchased JVL Wellness and Lifestyle apparel and it doesn't fit properly. How do I go about an exchange?

As per standard company policy, apparel purchased directly from JVL Wellness and Lifestyle may be exchanged or returned for JVL Wellness andLifestyle store credit only. Please reach out to us at JVL Care (email and contact number) and we will gladly issue a prepaid return label to exchange the items.

Hello You!

Join our mailing list